Cancelation Policy

Cancelation Policy

2019-05-14 11:28:06



5- Cancellation, Change and Return Procedure
- If the customer wants to cancel the service when there is more than 24 hours to start the service, the entire service cost will be returned to him.
- If the customer wants to cancel the service 12-24 hours before the start of the service, 50% of the service fee will be refunded.
- If the customer wants to cancel the service within 1-12 hours before the start of the service, 25% of the service fee will be refunded.
-Customer does not return in case of cancellations made 1 hour before the start of the service or when the service is not in use. However, the next transfer request is 30% discount for one way. (For the discount to be applied, the Customer must provide information on the cancellation of the past booking in the Note section of the new transfer order.)

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